How to Buy Lloyd Loom Furniture Online Safely And With Piece Of Mind

lloyd looms dining chairs

Lloyd Loom furniture is a popular choice for many people because of its timeless design and durability, which has led to more companies claiming to offer traditionally made Lloyd Loom furniture and advertising products that claim to be worthy of this brand.

However, with so many online retailers selling Lloyd Loom furniture, it can be difficult to know which ones are safe and reliable, as you can easily end up with a product that you think should have all of the quality of Lloyd Loom, but sadly does not.

We get calls and emails regarding products that have been purchased elsewhere that incorrectly come through to us, and the majority of them always mention either the quality of the product not being up to a high standard or orders not turning up. Whilst we cannot help these customers because they purchased from another company, we do of course have sympathy, as when you invest in Lloyd Loom furniture, you want and expect the same amazing products and quality we offer, but sadly, this is not always the case it would seem.

If you are going to buy your Lloyd Loom furniture online, then we have put together a few tips to consider before you do.

Always Complete Your Research

Before you buy anything online, it’s important to do your research and read reviews from other customers. This will help you get an idea of the quality of the furniture and the customer service of the retailer. This is the same for Lloyd Loom furniture as you should really invest the time in reading through the reviews, both on the website and through third party review sources like Google My Business and Trustpilot.

When reading through the reviews, always make sure you read enough to get a very good overview, as there could be fake reviews and untrue reviews thrown in, so read enough to be sure that who you are buying from is going to offer the level of service and quality you should be expecting based on a balanced understanding of customer feedback.

Only Buy From Reputable Retailers

When you’re buying Lloyd Loom furniture online, it’s important to shop from reputable and established retailers. Look for retailers that have been in business for a long time and have a good reputation with the reviews to back this up, like we talked about above. Go through their website in fine detail, check their office address really does exist and make sure that the price is where you thought it should be and not too good to be true.

If in doubt you should even be willing to phone them up and have a chat with them to prove they are real people, as this can often put your mind at rest knowing there are real people behind the website and company you are looking at buying from and you can get a good understanding of their true knowledge of the product.

One thing you can look at doing is to check out their Social proof, so things like reviews but backed up with their Facebook and Instagram profiles. We find that many of our customers actually follow us on these profiles for a while before purchasing and engage with us via comments and messages. So, if you want to really make sure they are a real company, see what they are doing on these sites for a while and make sure they are active and engaging with their customers, and also look at the comments to see what people are saying as well.

Pay With A Credit Card Or Paypal

It is always best to pay with a credit card or use Paypal online. This way, you have more protection if something goes wrong with your purchase and you know that if anything was to become an issue, they will have your back should the retailer refuse to sort the problem.

These options are also far safer online in terms of fraud, as if there was an issue with your phone or computer that you were purchasing from and your details were stolen, then using a debit card could mean you have no protection. So, these are two really, really important reasons to always use a credit card or Paypal when buying Lloyd Loom furniture or indeed anything online, as it gives you a much higher level of protection and security when buying anything online.

Make Sure You Read The Returns Policy

Before you buy anything online, be sure to read the return policy carefully. This will tell you how long you have to return the furniture if you’re not happy with it and also what they will cover and sometimes more importantly, what they will not.

You need to be aware what happens if something goes wrong with the order. What happens if it is damaged when it arrives. Can you change your mind if you don’t like the product and how long do you have to do that. Will there be any fees involved if you do want to return the product, or for example, if you ordered two chairs but only have room for one.

Knowing the answers to these questions before you purchase gives you greater confidence when buying a product that you are going to be investing a decent amount of your money in.

Beware Of Scams And Fraud Companies

There are a number of scams involving Lloyd Loom furniture online and companies that claim to offer high quality furniture but in reality, just do not. Read the reviews and do everything you can to make sure the company you buy from is going to deliver exactly what you expect.

One final thing you can do to avoid using a fake company is to check on Companies House, as if they are a limited company in the UK then they must be registered there. You can see how long they have been trading and also whether they are up to date with the legal documents they must provide every year, so this can be one final tip you can look at taking advantage of just to make sure you are going to be buying from the right company.

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