Terms & Conditions
Terms & Conditions:
The website is operated and owned by Cotswold Garden Furniture the registered office is :
These terms and conditions ("Terms") apply to each purchase of goods made from our website www.Lloydlooms.co.uk, by telephone +44 452 883874orby email [email protected] We may change or update these Terms from time to time and will publish any changes on this website.
By making a purchase from us you undertake that all products ordered are for your own use and not under any circumstances for resale.
We try to ensure that the product descriptions, images and prices that appear on our website are accurate. However, sometimes mistakes happen and in the event of any errors on our website then we will rectify the error as soon as reasonably possible and inform you of any error relating to any product you have ordered.
If there is an error in the pricing of any products we will contact you as soon as is reasonably possible and you may either confirm the order at the correct price or cancel the order.
Please note that sometimes the colours of products as they appear on your monitor and as they actually appear may be slightly different due to factors such as your monitor display settings and, for photographs, the lighting conditions at the time. Although we try our best to ensure consistency, sometimes different batches of the same fabric, wood and paint may be slightly different in colour and we cannot accept returns for this reason, if requested we can send small samples of Loom with the required paint finish in our standard range.
After you have placed your order on line or over the phone we will advise you of the delivery time for the item(s) if the item is out of stock we will offer an alternative, refund, or back order the item if you are comfortable waiting.
The products we supply to you will be of satisfactory quality, fit for purpose, and as described. For some products we also offer a guarantee, details of which appear in the relevant product description and on our website.
Some of our products are provided with care instructions, and we will not be liable to you for any fault with any product that arises out of your failure to follow the care instructions.
If we deliver any product with a structural defect, please contact us as soon as possible to arrange a repair, replacement or refund.
We will not be liable to you for any indirect losses, including any loss of revenue or profits or any other losses that are not reasonably foreseeable at the time your order is accepted (except that these Terms do not limit our liability to you for death, personal injury or fraud).
We will not be liable to you for any loss you suffer as a result of our being unable to comply with our obligations under these Terms because of circumstances beyond our reasonable control.
These Terms do not affect your statutory rights.
WHAT INFORMATION DO WE COLLECT?
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
o To improve our website (we continually strive to improve our website offerings basedon the information and feedback we receive from you)
o To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
o To administer a, promotion, survey or other site feature
o To send periodic emails.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, please send an email to [email protected] with your email address stated in the subject line.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. assist us in operating our website, conducting We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.